Documentation – BackWPup BackWPup Pro - The perfect WordPress Backup Plugin! Wed, 16 Aug 2023 10:48:15 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://backwpup.com/wp-content/uploads/sites/10/2016/06/cropped-BackWPup-Icon-White-BG-32x32.png Documentation – BackWPup 32 32 Frequently Asked Questions about the transfer to WP Media https://backwpup.com/docs/frequently-asked-questions-about-the-transfer-to-wp-media/ Wed, 16 Aug 2023 10:48:15 +0000 https://backwpup.com/?post_type=faq&p=44619 What will change in my contract? Your contract will not change. Only the service provision and billing for the plugin will be carried out in the future by WP Media SAS. Who do I direct future inquiries to? We will continue to be at your disposal under the existing channels as mentioned in https://backwpup.de/support/. For […]

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]]> Dropbox Token and Authorization Updates https://backwpup.com/docs/dropbox-token-and-permission-updates/ Tue, 31 Aug 2021 10:09:10 +0000 https://backwpup.com/?post_type=faq&p=37137 Starting September 30th, 2021, the Dropbox Authentication model has changed: OAuth flow no longer returns long-lived access tokens. BackWPup has been appropriately updated to handle such a change: version 3.10.0 implements all the needed updates that let you continue using BackWPup as usual. What should I do as a BackWPup user? In general, there are […]

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]]> How to manually check for plugin updates https://backwpup.com/docs/how-to-manually-check-for-plugin-updates/ Mon, 30 Aug 2021 14:49:19 +0000 https://backwpup.com/?post_type=faq&p=37121 When a new version of BackWPup is released, customers with an active license of BackWPup should get an automatic notification via WordPress. But sometimes this notification is not received. Let’s see how to manage such an issue. Manually check for updates The first step to perform in order to get the updates via WordPress, is […]

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]]> How to migrate your site with BackWPup https://backwpup.com/docs/how-to-migrate-your-site-with-backwpup/ Mon, 14 Jun 2021 14:25:09 +0000 https://backwpup.com/?post_type=faq&p=35407 Starting from version 3.9.0, BackWPup extends the restore feature: it is now possible to restore your site to a new URL, hence is possible to easily migrate your site with BackWPup. In this tutorial we are going to show how to perform a migration to a new URL with BackWPup. Let’s check it out! Create […]

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]]> How do I upgrade BackWPup Free (version lower than 3.8.0) to BackWPup Pro? https://backwpup.com/docs/how-do-i-upgrade-backwpup-free-version-lower-than-3-8-0-to-backwpup-pro/ Thu, 03 Jun 2021 15:21:12 +0000 https://backwpup.com/?post_type=faq&p=35445 If you want to install BackWPup Pro and you have the free plugin with version lower than 3.8.0 already running in your WordPress installation, then check out this tutorial. We are going to show you how to keep the settings of the free version after the pro one is installed and activated. Before to go […]

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]]> PHP 7.2+ Update https://backwpup.com/docs/php-7-2-update/ Wed, 24 Mar 2021 09:44:45 +0000 https://backwpup.com/?post_type=faq&p=33481 BackWPup updates won’t support PHP version lower than 7.2 – we recommend updating PHP to version 7.2 or higher. Why is it necessary to update PHP? The main reasons why PHP should be updated to a recent version are security, compatibility and performance. Many Plugins for WordPress nowadays already have higher PHP requirements and WordPress […]

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]]> cURL error 28: Connection timed out after 5000 milliseconds https://backwpup.com/docs/curl-error-28-connection-timed-out-after-5000-milliseconds/ Wed, 09 Dec 2020 15:56:30 +0000 https://backwpup.com/?post_type=faq&p=31223 BackWPup license activation attempt could lead to this error message: cURL error 28: Connection timed out after 5000 milliseconds This problem is very rare and usually related to conflicts between your hosting provider and our licensing server. If you experience this error, it will not be possible for you to activate your product license. We […]

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]]> How to exclude files and directories https://backwpup.com/docs/how-to-exclude-files-and-directories/ Fri, 23 Oct 2020 16:27:09 +0000 https://backwpup.com/?post_type=faq&p=29862 BackWPup let you exclude some files and folders in the back up process through is settings page. We recently implemented new hooks to let you manage and extends these setting via code. Here follows a brief tutorial on how to achieve that result. Jobs files settings page If you create a new Job going to […]

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]]> How to backup WordPress to OneDrive https://backwpup.com/docs/how-to-backup-wordpress-to-onedrive/ Fri, 02 Oct 2020 15:58:25 +0000 https://backwpup.com/?post_type=faq&p=29222 In this post, we explain how to connect your Microsoft OneDrive cloud storage to BackWPup, and we also give an example of how to perform a backup to OneDrive. Application Registration To save a backup of your WordPress site to OneDrive, you first need a working OneDrive Application. First, log in on the Microsoft Azure […]

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]]> How to backup WordPress to HiDrive https://backwpup.com/docs/how-to-backup-wordpress-to-hidrive/ Thu, 24 Sep 2020 16:05:37 +0000 https://backwpup.com/?post_type=faq&p=29178 In this post, we explain how to connect your HiDrive cloud storage with BackWPup. We also give a tutorial on how to perform a backup to HiDrive. Connect BackWPup with HiDrive In order to save a WordPress backup to HiDrive, you first need to activate a HiDrive Storage Cloud Plan. If you don’t have an […]

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